Frequently Asked Questions

Can anyone become a member of the MJCCA?

Yes. MJCCA membership is open to the entire community regardless of age, race, or religion, and our Zaban Park facility is open 7 days a week.

When can I tour the facility?

We encourage you to tour our expansive Zaban Park facility Monday-Thursday from 9:00 am to 8:00 pm and Friday and Sunday from 9:00 am to 5:00 pm.

How long is my MJCCA membership effective?

Your MJCCA membership is effective for one continuous year from the month you join.

What happens when my membership comes up for renewal?

All payment plan memberships will automatically renew at prevailing rates on the anniversary of your join date. Payments will be debited from a checking account or charged to a credit card each month. This payment plan pertains to an annual membership and is not offered as a month-to-month membership option. All members paying in full must send in payment for membership upon receipt of their annual MJCCA statement. Payments can be made using a check or credit card. 

What credit cards does the MJCCA accept?

The MJCCA accepts American Express®, Visa®, MasterCard®, and Discover®.

Can I move between membership levels?

Members may upgrade their membership at any time. In the case of partial-year upgrades, the fee will be prorated. Essential members have the option to upgrade one family member to the Preferred level. Membership downgrades are permitted with a 30-day written notice and after the one year anniversary of your join date. 

What is the MJCCA guest pass policy?

MJCCA members are allowed to bring guests. Guest passes may be used for one day only. Ultimate and Preferred members get unlimited guest passes*. Essential, Program Plus, Summer, Team, Swim Lesson and SilverSneakers® members must purchase all guest passes. Each guest is allowed three (3) visits in a calendar year. Special arrangements can be made regarding out-of-town guests visiting for an extended period of time. A current MJCCA member must accompany all guests while at the MJCCA. Guest passes may be picked up or purchased at the customer service desk or the membership office.

  • Guest Pass Pricing for a Day Visit:
    • Adults (13 and over): $10
    • Children (3-12): $5
    • Infants/Toddlers (0-2): $0
    • Family Pass: $25

* Each guest is limited to three (3) visits per calendar year. Guests have access to all MJCCA facilities, including the indoor pool, outdoor pool, tennis courts, fitness center, gymnasiums, etc. Guests will not have access to Ultimate Fitness Classes.


We gladly welcome members from other JCCs to the MJCCA. Out-of-town guests with proof of membership at another JCC may use our facilities for up to 15 days per calendar year free of charge.

MJCCA members receive membership privileges at JCCs throughout North America. Members must contact the individual JCC to ascertain their reciprocity policy.

Out-of-Town Policy

Out-of-town guests can visit up to 15 days per a calendar year. Out-of-town guests must pay for guest passes unless they are accompanied by a Preferred or Ultimate member. 

Can I freeze my MJCCA membership?

Ultimate, Preferred and Essential memberships may be frozen or extended due to illness or injury only. Memberships can only be frozen for a period of one, two or three months and will affect all individuals on the membership account. A doctor's note documenting the date and nature of the illness or injury must be provided to the membership department immediately, and memberships can only be frozen once during a membership year.

What if I need to cancel my membership?

To cancel a membership, you must send written notification 30 days prior to the anniversary of your join date. MJCCA memberships can not be cancelled in the first year of membership.

What happens if I move out of town in the middle of my membership year?

In the event that a member moves out of the metro Atlanta area, the MJCCA will give a refund on a prorated basis. The member must provide proof of the move with at least 30 days advance written notice.

What if I only live in Atlanta part of the year?

The MJCCA offers a six-month Snow Bird Membership for those who are part-time residents of the metro Atlanta area.

Do I get to use my MJCCA membership at other JCCs?

MJCCA members receive membership privileges at JCCs throughout North America. Members must contact the individual JCC to ascertain their reciprocity policy.

What if I am a current member at another JCC and want to use the MJCCA?

We gladly welcome members from other JCCs to the MJCCA. Out of town guests with proof of membership at another JCC may use our facilities for up to 30 days per calendar year.

Can my caregiver be added to my MJCCA membership?

Yes. The MJCCA will issue caregivers an identification card so they may accompany their charge to the MJCCA to participate in parent/child experiences in your absence. Caregivers are not permitted to use the facilities independent of their charge. A nominal fee applies.

Who needs a membership card?

Membership cards are required for all members age ten (10) and older and must be scanned at all building entrances to access the MJCCA Zaban Park facility. Additionally, the MJCCA's policy requires that all members scan their membership card at the sports, fitness center, and outdoor pools. Members are unable to enter the pools, locker rooms, or fitness facilities without first scanning their membership cards.

What are Member Perks?

Member Perks are exclusive discount offers available to our members that we have secured from local and national businesses. These offers range from discounted entertainment and sports tickets to discounts for local restaurants and retailers.

Is financial assistance available?

Yes. It is the philosophy of the MJCCA that no one is denied membership due to the inability to pay fees. Financial assistance is available through Membership Services. All financial needs must be verified annually through documentation. Membership Services holds all financial information in the strictest of confidence.  Download a financial assistance application form. Financial assistance is not available at the Ultimate level.


The MJCCA’s Inclusion Program strives to provide the necessary accommodations and flexibility for youth who require additional support so they may access the transformative opportunities available at the MJCCA. Our Inclusion Team collaborates with parents, educators, and staff to determine if successful program placement is possible. These youth and their families are then supported by our Inclusion Team through program accommodations and may also receive individualized assistance. Click here for more information.