Frequently Asked Questions
Frequently Asked Questions
Can anyone become a member of the MJCCA?
When can I tour the facility?
How long is my MJCCA membership effective?
What credit cards does the MJCCA accept?
Can I move between membership levels?
What is the MJCCA guest pass policy?
All Access members receive 3 complimentary guest passes (September-August), and Program Plus members have the option to purchase guest passes. To view the number of guest passes available, All Access members can log into their account, visit the “Household Registrations & More” page, and select the guest passes tab. An MJCCA member must accompany all guests while at the MJCCA. Guest passes are for one day only, and each guest is allowed to visit up to three times (September–August). Following the third visit, an MJCCA membership is required to utilize the facility.
Guest passes can be secured upon arrival at the front desk in the main building or the customer service desks at the pickleball complex and outdoor aquatics center.
Daily Guest Pass Pricing:
- Adults and Teens (13 and over): $20
- Children (3-12): $10
- Infants/Toddlers (0-2): $0
- Family Pass (2 adults, max 3 children): $50
Guests have access to: tennis and pickleball courts, fitness center, gymnasiums, outdoor pools, and lake.
What if I’m a member of another JCC?
MJCCA members receive membership privileges at JCCs throughout North America. Members must contact the individual JCC to ascertain their reciprocity policy.
Can I freeze my MJCCA membership?
What if I need to cancel my membership?
What happens if I move out of town in the middle of my membership year?
Can my caregiver be added to my MJCCA membership?
Who needs a membership card?
What are Member Perks?
What is your refund policy?
Is financial assistance available?
Can I bring my out-of-town guests?
Out-of-town guests with proof of membership at another JCC may use our facilities (except for indoor and outdoor pools) for up to 15 days per calendar year free of charge.